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No story alert/update emails, not in spam, filterd
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TOPIC: No story alert/update emails, not in spam, filterd
#121100
KouseiJL
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No story alert/update emails, not in spam, filterd 2 Months, 2 Weeks ago Karma: 17
Has anyone else had a problem with story alerts and updates not being received? I use Yahoo mail, and I've always had Dokuga, Fanfiction, and AO3 filtered to a folder. I've never had a problem with them going to spam, but as of February 24th, I stopped receiving updates only from Dokuga. I checked Spam and Trash on the off chance and they never made it there, even though there have been about 5 updates since then I know I subscribed to.

Did Yahoo do something, or am I missing something?

Thanks for any help!

Kousei
 
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#121102
Serena530
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Re:No story alert/update emails, not in spam, filterd 2 Months, 2 Weeks ago Karma: 160
I’m having the same problem. I also use yahoo email and filter my fanfictions into a separate folder. I’ve been checking the spam folder, and nothing’s going there either. Since this started only 2 stories I have favorited have updated. One is a chapter story and one is a drabble story. The chapter one is Conversing with Emotion by mythicamagic, and the other is When Comes the Rain by Drosselmeyer.

I’m still waiting for the alert for chapter 14 for Conversing with Emotion, and with When Comes the Rain I got some random alerts for previous chapters that had been posted a while ago. 10 drabbles were posted on the 7th, and that’s when I got those random updates. Today I got an update for chapter 52, but the story hasn’t updated today and everything currently there isn’t new.
 
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Last Edit: 2020/03/11 14:08 By Serena530.
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#121119
KouseiJL
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Re:No story alert/update emails, not in spam, filterd 2 Months, 2 Weeks ago Karma: 17
I'm not getting anything at all.

Have you gotten anything else lately Serena?
 
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#121120
Serena530
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Re:No story alert/update emails, not in spam, filterd 2 Months, 2 Weeks ago Karma: 160
Nope, and both the stories I mentioned have updated again. Still got no notice.
 
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#121122
Chie
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Re:No story alert/update emails, not in spam, filterd 2 Months, 2 Weeks ago Karma: 115
Dunno if this is related but anyone experiencing weirdness with review notification emails too?

I mean I get that sometimes there can be delay but I have got four reviews today and only been notified for review no 2 and 4.

Even if there were delay in the notification emails being sent that is a weird order for them to be arriving in, no?
 
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#121123
KouseiJL
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Re:No story alert/update emails, not in spam, filterd 2 Months, 2 Weeks ago Karma: 17
That is Chie...

I wonder if it's a notification system issue if it's happening with both update alerts and review alerts.
 
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#121124
Chie
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Re:No story alert/update emails, not in spam, filterd 2 Months, 2 Weeks ago Karma: 115
I got one of the errant notifications after I posted, for review no 1. It's weird that no 2 and 4 seemed to have come through with very little delay, just feels like something's up, you know?
 
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#121125
Mitharus
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Re:No story alert/update emails, not in spam, filterd 2 Months, 2 Weeks ago Karma: 48
So, Wiccan emailed me and I looked at the server a bit... The email is being rejected with messages like:

"Messages from W.X.Y.Z temporarily deferred due to user complaints - 4.16.55.1; see help.yahoo.com/kb/postmaster/SLN3434.html" (Yahoo)

"This message does not have authentication information or fails to pass 421-4.7.0 authentication checks. To best protect our users from spam, the 421-4.7.0 message has been blocked." (Google)

The "fixes" are more if you're a major list provider instead of a single host. You're not supposed to be running your own server anymore ya know.... *sigh*

Anyway, it appears that the emails from the host started getting flagged as SPAM by people (or automation and never tagged as "okay"). This caused them to start outright blocking the emails.

The Yahoo one is *supposed* to be Temporary... 4-8 hours. But it seems its been much longer than that. :/

Right now emails going to quite a few domains are blocked (@yahoo, @gmail, @aol, verizon, frontier, etc...) are being blocked.

It looks like the host may have been put on a SPAM Blacklist that some hosts are using. The server block message points to a blacklist being used.

Edit:
So, in the past 30 minutes, 10 emails have left the queue.... Down to about 1240 sitting there.

Edit 2:
The oldest emails sitting in the queue are from Mar 9th. All going to a Yahoo address.

Edit 3:
Meh... Probably not winnable from just attempting to let the queue work out. We're up to 1838 held now. Whee!
 
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Last Edit: 2020/03/15 13:37 By mitharus.
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#121177
KouseiJL
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Re:No story alert/update emails, not in spam, filterd 2 Months, 2 Weeks ago Karma: 17
Thanks for looking into it Mitharus!!

Would it help if we as users complained to Yahoo... because I'm guessing it's an automated "user complaint". I did submit some feedback to Yahoo, but we'll see if anything happens.

Yikes! Still, let me know if I can do anything to help!
 
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