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Emailing Issue
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TOPIC: Emailing Issue
#78974
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Emailing Issue 11 Years, 11 Months ago Karma: 1
So, I don't know what happened - but the connection between my email account and Dokuga seems to be acting wonky. I don't know if it's a Dokuga thing or an email thing - but I don't get emails anymore to tell me I have a message, that my favorite stories have been updated, etc.

Is anyone else having this problem and is there any way to fix it?
 
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#78975
WiccanMethuselah
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Re:Emailing Issue 11 Years, 11 Months ago Karma: 277
You could possibly have inadvertently blocked the email server address from your inbox. Please be sure that the server address is either one of your contacts or identified as a "safe sender" in your email program:

messages@dokuga.com

That will ensure that the server messages are allowed into your inbox - or it should. If that doesn't help, please let us know!

~~Wiccan~~
 
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#78981
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Re:Emailing Issue 11 Years, 11 Months ago Karma: 1
Hm, that seemed to help a bit. It's just SUPER delayed. (Like, hours.)

That's my luck though, lol.

Thanks again for your help
 
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#78983
MomoDesu
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Re:Emailing Issue 11 Years, 11 Months ago Karma: 25
I've actually had that happen a few times, the delays. It usually happens with the system messages and notifications about chapter updates, PMs come through ok. Not a solution, but another person who has had issues if it helps for working out kinks.
 
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#78989
Mitharus
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Re:Emailing Issue 11 Years, 11 Months ago Karma: 53
The Story alerts are sent from the address: noreply@dokuga.com

This is really, really dependent on other sites besides Dokuga as well.

Take for instance, if I were to send e-mail to the main e-mail server at one place I work, I can only send a max of, I believe, 20 messages in 10 sec per sending IP address, before the receiving mail server will block connections from that address for 10+ minutes. And how they have the server setup, the time blocked increases each time in a given 24 hour period.

So, it's very easy if there's many e-mails going out on say a story/author alert, to hit such a limit on a remote server. Especially on the free web mail sites. They have a much higher limit than the one I gave, but they do still have a limit from a single address in a given time period; I think some may even have setup limits on "from" addresses too. :/ Completely brilliant since those are trivial to forge, but whatever...

Ahh... spam'ish control type settings. Gotta Love 'Em.

-J
 
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#78991
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Re:Emailing Issue 11 Years, 11 Months ago Karma: 1
Thanks for clearing that up for me, Mitharus - makes sense now, lol.

Appreciate it!
 
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